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Domestic Abuse Family Support Worker (Female only)

Location:

Bath

Salary:

£23,240

Type:

Full time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Domestic Abuse Family Support Worker (Female only)       

Salary: £23,240            

Hours: Full time 37.5 hours per week     

Contract type: Permanent 

Location: Bath

Additional information: 

  • On-call (1 in 4 weeks), £100/week when on-call
  • Required to work every other weekend (Week 1 Monday to Friday and Week 2 Monday to Wednesday and work Saturday and Sunday)

The Role:

Take a whole family approach to supporting recovery, including working with parents/carers to support parenting.  Seek to improve family relationships and work in partnership with other specialist services (particularly schools) to access support and to deliver group and one-on-one sessions with CYP to enable recovery from the impact of their experiences of domestic abuse.

Responsibilities include: 

  • To manage a caseload, undertaking support planning, reviews, risk assessments, and safety plans and upholding reporting and statistical requirements. 
  • To support with and deliver, as required, workshops and training in schools; that includes awareness of domestic abuse and supports early intervention and signposting.
  • Run refuge activities for adults & children.
  • Ensure that organizational administrative systems, including Petty Cash, are accurately maintained and updated. 
  • Work at all times within the Health & Safety and Environmental Health legislation and within safety guidelines.

Qualifications / Requirements: 

  • A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel to work
  • A very good understanding of domestic abuse, including the impact this has on CYP
  • Ability to support and empower children, young people, and families within the boundaries of a professional relationship.
  • Experience of, or a willingness to learn, to lead and facilitate group work programmes
  • Experience of assessing the safety needs of CYP who have experienced domestic abuse

For the full job description please click here

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about this role, please get in touch with George (Volunteer & Recruitment Specialist) on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Casework Coordinator

Location:

Bath

Salary:

£23,240

Type:

Full time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Criminal Justice Casework Coordinator

Salary: £23,240

Hours: Full time 37.5 hours per week 

Contract type: Permanent 

Location: Bath

Additional information: 

  • On-call (1 in 8 weeks), £100/week when on-call

The Role:

 The Case Work Coordinator is expected to hold day to day responsibility for managing referrals, assessing and supporting clients in a way that allows them to maintain accommodation and make positive changes in their life. You are expected to develop effective and productive relationships with key partner agencies such as National Probation Service, Police and other criminal justice and generic support services that facilitate production of multi-agency support planning.

Responsibilities include: 

  • Build positive and effective working relationships and agreements with relevant external agencies which will include working closely with criminal justice services.
  • Complete needs assessment/risk assessment for clients leading to the delivery of key elements of support plans which meet individual client need and reduce re-offending.
  • Take part in an out of hours on call system (1 week in 4)
  • Manage the planned and positive move-on of clients through the service, ensuring staff are supported to meet their targets around length of stay.
  • Ensure that organizational administrative systems, including Petty Cash and rent/service charge collection are accurately maintained

Qualifications / Requirements: 

  • Understanding of the causes of offending, homelessness and social exclusion and approaches which seek to address these
  • Have full driving license and access to own car
  • Working with people with complex needs and challenging behavior.
  • Working as part of a team in a social or health care setting

For the full job description please click here

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Sliding salary scale with salary increases every year for the first 3 years
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme.
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

 If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about the Criminal Justice Casework Coordinator role, please get in touch with George in The Recruitment Team on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Targeted Support Worker

Location:

Mendip

Salary:

£23,240 per year

Type:

Full time

Contract:

Fixed Term Contract

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Targeted Support Worker  

Salary: £23,240 per year    

Hours: 37.5 hours per week     

Contract type: Fixed Term Contract, until March 2025.

Location: Shepton Mallet, Mendip

Additional information:

  • A valid license and access to a vehicle 
  • Generally working Monday to Friday, but must have flexibility to work evenings, and weekends on occasions depending on the needs of the project

The Role:

The Targeted Support Worker will play a crucial role in offering guidance and assistance to vulnerable tenants with complex needs, particularly those who have a history of rough sleeping. Your main focus will be to establish and maintain strong personal connections with tenants, aiming to enhance engagement, overcome obstacles, and prevent tenancy breaches. 

You can expect to manage a caseload of up to ten clients, although this number may vary slightly depending on the complexity of cases.

Responsibilities include: 

  • Conducting needs assessments of at-risk and vulnerable tenants
  • Provide and coordinate effect support, advice and assistance to tenants to ensure that they can maintain their tenancies 
  • Supporting tenants to access support, care and health services
  • Maintain regular contact with tenants, implementing the support plans and undertaking appropriate support actions
  • Provide case studies and reports on outcomes within the service 

Qualifications / Requirements: 

  • A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel to work
  • Experience working with vulnerable adults with complex needs and/or challenging behaviours
  • Understanding of benefits and housing benefits systems 

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about Targeted Support Worker role, please get in touch with Dannielle at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Relief Hostel Support Worker (Nights)

Location:

Bath

Salary:

£14.50 per hour

Type:

Part time

Contract:

Relief

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Relief Hostel Support Worker (Nights)

Salary: £14.50 per hour      

Hours: Flexible, covering between the hours of 10:00 PM and 08:00 AM

Contract type: Relief (Zero Hours)

Location: Bath

The Role:

We are committed to offering a high-quality, person-centred service to individuals facing vulnerability within society. As a Relief Hostel Support Worker, you will become an integral part of our dynamic team at the Manvers Street Hostel. Here, we provide round-the-clock support every day of the year to assist former rough sleepers in their journey out of homelessness.

Your duties will include conducting regular health and safety checks during patrols throughout the premises and monitoring via our CCTV system. Additionally, you will be responsible for meticulously maintaining client records, ensuring accuracy and completeness within our client record system

Responsibilities include: 

  • Give clients advice, and information and provide an enabling service so they can access the appropriate services
  • Ensure all clients are provided with a high-quality person-centred service
  • Maintain client records that they are accurate and fully updated using our client record system
  • Responsible for day-to-day health and safety, and the safe running of accommodation 
  • Be a positive member of the Hostel team and work in close partnership with colleagues and relevant external agencies

Qualifications / Requirements: 

  • Empathy and understanding of the needs of Julian House clients
  • Reliable and hard-working individuals

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Annual leave entitlement (paid for each hour worker)
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A real sense of job satisfaction

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about Relief Hostel Support Worker role, please get in touch with Dannielle at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Relief Hostel Support Worker (Days)

Location:

Bath

Salary:

£13.65 per hour

Type:

Part time

Contract:

Relief

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Relief Hostel Support Worker (Days)

Salary: £13.65 per hour      

Hours: Flexible, covering between the hours of 07:30 AM and 10:00 PM

Contract type: Relief (Zero Hours)

Location: Bath

The Role:

We are committed to offering a high-quality, person-centred service to individuals facing vulnerability within society. As a Relief Hostel Support Worker, you will become an integral part of our dynamic team at the Manvers Street Hostel. Here, we provide round-the-clock support every day of the year to assist former rough sleepers in their journey out of homelessness.

Your duties will include conducting regular health and safety checks during patrols throughout the premises and monitoring via our CCTV system. Additionally, you will be responsible for meticulously maintaining client records, ensuring accuracy and completeness within our client record system

Responsibilities include: 

  • Give clients advice, and information and provide an enabling service so they can access the appropriate services
  • Ensure all clients are provided with a high-quality person-centred service
  • Maintain client records that they are accurate and fully updated using our client record system
  • Responsible for day-to-day health and safety, and the safe running of accommodation 
  • Be a positive member of the Hostel team and work in close partnership with colleagues and relevant external agencies

Qualifications / Requirements: 

  • Empathy and understanding of the needs of Julian House clients
  • Reliable and hard-working individuals

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Annual leave entitlement (paid for each hour worker)
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A real sense of job satisfaction

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about Relief Hostel Support Worker role, please get in touch with Dannielle at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Housing Night Concierge

Location:

Bath

Salary:

£19,153 per year

Type:

Full time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Housing Night Concierge   

Salary: £19,153 per year       

Hours: 4 on 4 off, 7 PM - 3 AM      

Contract type: Permanent

Location: Bath

Additional information:

  • This role involves weekend and bank holiday working, working on a 4 on 4 off basis

The Role:

The role entails providing an on-site presence at supported accommodations owned or leased by Julian House, including overnights and weekends. Typically working alone, the primary responsibility is to maintain building and occupant safety and security, fostering positive neighbour and community relations. 

Responsibilities include: 

  • Maintain the safety and security of the building and its facilities therefore ensuring the adequacy of the accommodation is not compromised for clients
  • Provide a fist point of contact for the 'on call' system, to ensure that clear and concise information is detailed to the 'on call support worker'
  • Maintain full and accurate log of events during the shift
  • Actively ensure the security of the building, monitoring CCTV and patrolling at regular intervals
  • In the absence of cleaning staff, carry out any cleaning duties of all common areas

Qualifications / Requirements: 

  • Experience working with vulnerable adults and/or people with complex needs
  • Experience in a similar overnight role is preferred but not required as full training and induction will be given

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Sliding salary scale with salary increases every year for the first 3 years
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about Housing Night Concierge role, please get in touch with Dannielle at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Casework Coordinator (Male only)

Location:

Exeter

Salary:

18,592

Type:

Part time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Criminal Justice Casework Coordinator (Male only)

Salary: £18,592 (FTE £23,240)

Hours: Part-time 30 hours per week    

Contract type: Permanent 

Location: Exeter

Additional information: 

  • On-call (1 in 8 weeks), £100/week when on-call

The Role:

 The Case Work Coordinator is expected to hold day to day responsibility for managing referrals, assessing and supporting clients in a way that allows them to maintain accommodation and make positive changes in their life. You are expected to develop effective and productive relationships with key partner agencies such as National Probation Service, Police and other criminal justice and generic support services that facilitate production of multi-agency support planning.

Responsibilities include: 

  • Build positive and effective working relationships and agreements with relevant external agencies which will include working closely with criminal justice services.
  • Complete needs assessment/risk assessment for clients leading to the delivery of key elements of support plans which meet individual client need and reduce re-offending.
  • Take part in an out of hours on call system (1 week in 4)
  • Manage the planned and positive move-on of clients through the service, ensuring staff are supported to meet their targets around length of stay.
  • Ensure that organizational administrative systems, including Petty Cash and rent/service charge collection are accurately maintained

Qualifications / Requirements: 

  • Understanding of the causes of offending, homelessness and social exclusion and approaches which seek to address these
  • Have full driving license and access to own car
  • Working with people with complex needs and challenging behavior.
  • Working as part of a team in a social or health care setting

For the full job description please click here

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Sliding salary scale with salary increases every year for the first 3 years
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme.
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

 If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about the Criminal Justice Casework Coordinator role, please get in touch with George in The Recruitment Team on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Housing Support Worker (Part time)

Location:

Salisbury

Salary:

£9,916 per year (full time equivalent £23,240)

Type:

Part time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Housing Support Worker - Substance Use Recovery      

Salary: £9,916 per year (full time equivalent £23,240)          

Hours: 16 hours per week        

Contract type: Permanent

Location: Salisbury, Wiltshire

Additional information:

  • On-call (1 in every 4 weeks), £100/week when on-call
  • Desirable to have driver's licence and access to a vehicle for business purposes

The Role:

The successful Housing Support Worker will provide person-centred, high-quality support to clients living in substance use recovery accommodation, to ensure that clients move on sustainably to greater independence within defined timescales. 

Our substance use recovery service is part of the Connect Wiltshire service, led by Turning Point, also in partnership with Developing Health & Independence (DHI) and The Nelson Trust. 

Responsibilities include: 

  • Support clients in addiction living within Julian House recovery service (dry house)
  • Develop and co-product individual support plans and risk assessments
  • Ensure all safeguarding procedures and service policies are followed, including drug testing, risk management and escalation in accordance with Julian House, making sure that these are met with local and national standards
  • To give clients advice, and information and provide an enabling service so that they can access appropriate services
  • Compliance of properties, regular checks internal and external, reporting repairs and defects to the relevant agencies, ensuring all information is logged accordingly

Qualifications / Requirements: 

  • Experience working with vulnerable adults and/or people with complex needs
  • Understanding of trauma, resulting in substance misuse and support needed for those in addiction
  • Able to build effective relationships with clients and services to develop pathways to enable clients to make positive changes

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Sliding salary scale with salary increases every year for the first 3 years
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about Housing Support Worker role, please get in touch with Dannielle at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Housing Management Officer (Male Only)

Location:

Exeter

Salary:

11,620 (FTE £23,240)

Type:

Part time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Housing Management Officer (Male Only)

Salary: £11,620 per annum (Full time Equivalent £23,340).  

Hours: 18.75 Hours per week   

Contract type: Permanent

Location: Exeter

Additional information:

  • On-call (1 in 4 weeks), £100/week when on-call

The Role:

Proactively managing voids in Julian House managed properties. Taking a lead in the assessment of potential residents and promotion of the accommodation. Working in conjunction with Devon & Cornwall Supported Housing Service staff to ensure appropriate action is taken to address rent arrears and charges including the support of SMART payment plans which work towards savings and good financial management. Working with other teams and external agencies as needed to ensure efficient information sharing and joint working, including attendance at internal and external meetings.

Responsibilities include: 

  • To market services and work with Julian House staff to build a waiting list for Exeter Supported Housing Service bed spaces where possible and appropriate.
  • To carry out home visits to all residents, prior to the notification of eviction on financial grounds, with the aim of prevention. Wherever possible we seek to establish financial management plans that mitigate need for eviction.
  • To maintain an up-to-date knowledge of housing and welfare benefits to ensure that residents are provided with welfare benefits advice and debt counselling and to be aware of specialist agencies in the area to which residents can be referred.
  • Carry out, within reason, any other duties necessary to achieve the smooth running of the organization and undertake other organizational duties, which are broadly in line with the above key responsibilities.

Qualifications / Requirements: 

  • Good knowledge and ability to use Microsoft Word, email and basic spread sheets.
  • Understanding of the causes of homelessness and social exclusion and approaches which seek to address this 
  • Ability to co-produce Strengths Based Assessments and Planning for people with complex social needs.
  • Skills for supporting clients to develop money management capability 

For the full job description please click here

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Sliding salary scale with salary increases every year for the first 3 years
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme.
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about the Housing Management Officer role, please get in touch with George in The Recruitment Team on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Floating Support Worker

Location:

Somerset

Salary:

£27,000

Type:

Full time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

Job Role: Floating Support Worker

Salary: £27,000 per year                 

Hours: 37.5 hours per week           

Contract type: Permanent

Location: South West - Covering Exeter, Dorset, Somerset and Basingstoke

Additional information:

  • A valid license and access to a vehicle 
  • Ability to work out of hours, evenings, and weekends on occasions depending on the needs of the project

The Role:

Our Floating Support Worker will play a pivotal role in delivering assistance across multiple locations and services, providing crucial support where additional staff are needed. Your responsibilities may vary from working in our Exeter Supported Housing project one week to participating in Outreach sessions in Weymouth the next. This dynamic role offers a unique opportunity to gain valuable experience in a wide array of sectors within our charity. 

The ideal candidate will have an interest and passion for a diverse range of social issues and supporting individuals. You will need to demonstrate good organisation and planning, with flexibility and adaptability to a changing work pattern/location at short notice. 

We believe this role offers not only a chance to make a significant impact but also an exciting opportunity for personal and professional growth.  

Responsibilities include: 

  • Provide cover to services based in Exeter, Dorset, Somerset, and Basingstoke - including Outreach, Supported Housing, Criminal Justice, Domestic Violence and Substance Misuse
  • Manage incidents and safeguarding ensuring action is taken and followed up
  • Ensure all clients are provided with a high-quality person-centered service 
  • Keep all administrative tasks and records are kept up to date ensuring data is inputted accurately 
  • Any other duties within the scope of the post as directed by management 

Qualifications / Requirements: 

  • A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel to work
  • Experience working with vulnerable adults with complex needs and/or challenging behaviours

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support / advice, and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Client Service Director

Location:

Bath

Salary:

£53,040

Type:

Full time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

 Are you a strategic thinker with a proven track record at the senior management level? Do you have a passion for delivering high-quality client services and driving improvements to achieve service excellence? If so, we have the perfect opportunity for you!

 

Job Role: Client Service Director  

Salary: £53,040 per annum       

Hours: 37.5 per week             

Contract type: Permanent

Location: This is a regional role that will involve travel across our areas of operation to connect with our people and projects. There will be a requirement to spend one day a week at our head office in Bath once a week. However, we understand the importance of adaptability and offer the freedom to work from our office locations across the region the remaining days of the week. 

 

The Role:

Are you a visionary leader with a passion for driving service excellence? We are seeking a Client Services Director to lead the delivery of quality client services. As the key strategist and day-to-day manager, you'll oversee a spectrum of operational functions, including building safety, compliance, repairs and maintenance, housing management, supported housing, and specialist support services.

 

Responsibilities include: 

  • Strategic Input: Contribute to the development and delivery of Julian House's vision, strategy, business plans, policies, and objectives. Lead the development and delivery of organizational strategy regarding client services, monitoring KPIs and reporting issues to the Chief Executive and Board.
  • Client Services: Ensure the provision of high-quality client support and housing management services, incorporating client involvement and feedback. Investigate and resolve issues of dissatisfaction, ensuring robust approaches to support and housing management services.
  • Leadership: Provide coaching leadership that empowers high performance, collaboration, and creativity. Lead effective management of client services, ensuring contractual compliance, excellent outcomes, safety, and a client-centric approach.
  • Compliance and Control: Collaborate with operational managers to deliver compliant and safe services. Lead the development and review of operational policies and procedures, proactively identifying and mitigating operational risks.
  • Financial Management: Participate in the development of Julian House's financial strategy and business plan. Review reports on operational expenditure, ensuring alignment with objectives and policies.
  • Performance Management: Provide line management to direct reports, champion staff well-being, and foster a performance culture committed to excellence.
  • Stakeholder Management: Maintain effective professional networks with partner agencies, internal management relationships, and support new business opportunities across operations.

Success in this role would look like:

You’ll help us to develop, manage and deliver a comprehensive range of quality, safe, person-centred services. You’ll develop a vision and culture within client services that helps us to achieve excellence – driving high levels of client satisfaction, operational efficiency, and strong employee engagement.  

As part of the Senior Leadership Team, you’ll also play a key role in decision-making. Through your leadership, sector knowledge and professional technical skills, you’ll contribute to our overall success and the development and growth of the charity, helping us to improve services, meet performance targets and service standards, and comply with relevant regulations.

 

Qualifications / Requirements: 

  • Strategic thinker with senior management experience in the sector.
  • Experience in multi-site and remote management of services and people.
  • Proficient in IT-based records, report production, budget analysis, and KPI monitoring.
  • Knowledge of property services, housing management, and statutory obligations in a supported housing environment.
  • Driving license, with access to a car

 

There are many great reasons to join our team!

  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

 

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.   If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

 

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

 

Get in touch

If you have any questions about Client Service Director role, please get in touch with Anna at anna.raven@julianhouse.org.uk. We look forward to speaking with you soon!

 

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

 

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Next steps

Thank you for sharing your interest in joining the Julian House team! Here’s what you can expect next:

1. Initial Review: Once your application lands with us, our friendly recruitment team will take a look. If your application resonates with what we’re looking for, we’ll reach out for a casual chat to dive deeper into the role and get to know you a bit better.

2. Meet the Team: Your details will then be shared with our hiring managers. If they feel there’s a potential fit, they’ll invite you for a more detailed discussion. This could be face-to-face, or via Teams, and typically involves the hiring manager along with a colleague or one of our recruitment specialists.

3. Special Touch: We’re passionate about involving our clients in shaping Julian House’s future. So, don’t be surprised if one of our clients joins the interview panel. It’s part of our commitment to inclusivity and community.

3. Welcome Aboard: If everything aligns and you’re the right fit for the role, our HR team will guide you through the onboarding process, setting you up for success in your new journey with Julian House.

We’re looking forward to potentially working together!