Volunteering at Julian House

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

Now we need your help!

We're looking for enthusiastic and community-minded volunteers to join our friendly teams across all our shops in Wiltshire. Whether you’re looking to gain experience, meet new people, or support a great cause, there’s a place for you with us.

No two days are the same – you could be:️ Running the till and delivering fantastic customer service Sorting donations and preparing them for display Keeping the shop looking its best Steaming and presenting clothes beautifully Pricing items to reflect their true value

What’s in it for you? Volunteering with us is a great way to:✨ Build skills in customer service, retail, and admin✨ Boost your confidence and meet new people✨ Be part of a supportive and welcoming team✨ Make a real difference in your community

We're flexible around your schedule – 1 hour or a few hours a week can make a big impact! Out-of-pocket expenses can be reimbursed if agreed in advance, and you’ll have a dedicated Volunteer Manager to support you throughout your journey with Julian House.

Sound good? Let’s chat!If you’re ready to get involved or just want to know more, contact George, our Volunteer Specialist, at volunteering@julianhouse.org.uk or pop into your nearest Julian House charity shop today.

We’d love to welcome you to the team!

Changing Lives, One Step at a Time ✨

Julian House is a charity committed to supporting the most vulnerable and disadvantaged in our society. Through a range of life-changing projects, we help thousands of people each year—providing pathways out of homelessness, offering refuge from domestic abuse, and supporting individuals into employment and independent living.

Our mission is simple: to transform lives by delivering high-quality housing and tailored support services, empowering people to build brighter, more stable futures.

Role: Board Member (Trustee)    

Role type: Trustee - Volunteer

Location: Bath 

The Role:

We're looking for a passionate and dedicated individual to join our Board of Trustees!

As a trustee, you'll play a key role in shaping our strategy, providing strong governance, and ensuring we stay true to our mission. You'll help guide our long-term vision, support leadership, and ensure our resources are used effectively to maximize impact. This is a fantastic opportunity to make a real difference and help us adapt, grow, and create lasting change.

Apply now by submitting your application, including your CV and a supporting statement.

Key responsibilities include: 

• Fulfil the legal duties of the trustee role. 
• Define the strategic direction and agree on business and financial plans.
• Oversee risk management at Julian House, ensuring potential risks are identified, assessed and effectively mitigated. 
• Shape and champion the culture of Julian House, ensuring that all decisions and behaviours align with our core values and that these values are deeply embedded throughout the charity.
• Monitor and evaluate performance, ensuring that all actions and resources are effectively directed toward achieving Julian House’s charitable objectives.

Commitment

Trustees serve an initial three-year term (extendable up to nine years) and attend four in-person board meetings annually in Bath or Bristol. Meetings start at 4 PM and last around four hours. Trustees also join at least one committee or the subsidiary board, with four online meetings per year (5:30 PM start, 2.5 hours). Additionally, there is one full strategy day each year.

What we are looking for:

We are seeking a dedicated individual with exceptional communication skills to champion our cause. The ideal candidate will possess strong listening abilities, be receptive to feedback, and appreciate diverse perspectives.

Creativity is essential—you should think innovatively, bring fresh ideas, and be willing to challenge the status quo. If you are a natural influencer with a passion for making a meaningful impact, we would love to hear from you.

In addition, we are looking for individuals who can bring at least one of the following specialisms to the board:

• Deep understanding of charity fundraising, most likely from having held senior leadership fundraising positions in charities. 
• Deep understanding of charity retail, most likely from having held senior leadership retail positions in charities. 
• Strong networks and relationships with donors, sponsors, and partners, with the potential to leverage connections to benefit Julian House. 
• Direct lived experience of the types of services that Julian House provides. 

Please note, that board experience is not a requirement, the selected candidate will be assigned a ‘buddy’ on the Board and will be fully inducted into the trustee role. 

Trustee appointments are subject to eligibility and vetting checks, if you would like further information on this please get in touch.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

There are lots of ways to help in a charity shop! You could:

• Operating the till while delivering exceptional customer service.
• Sorting through donated items and preparing them for display on the shop floor.
• Assisting in maintaining a clean, tidy, and organized store environment.
• Steaming clothing to ensure they’re presentable before being placed on the shop floor.
• Pricing items accurately to reflect their value.

Develop and Enhance skills in:

• Customer Service
• Retail Operations
• IT and Administrative tasks
• Team Collaboration

As a new store, we are seeking enthusiastic volunteers to assist with both the till and backroom operations on various days. If you're interested, please reach out to discuss available opportunities!

 Get in touch

If you have any questions about this opportunity, please get in touch with George (Volunteering & Recruitment Specialist) at volunteering@julianhouse.org.uk.

We look forward to speaking with you soon!

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Job Role: eBay Assistant – Bike Workshop

Hours: 1-8 hours per week

Location: Bath

The Role: As an eBay Assistant, you'll play a key role in our Bike Workshop by managing online sales. From uploading items to our eBay shop to packaging and posting them to customers, you'll help us maximize the impact of our new stock.

Responsibilities include: 

• Researching, photographing, and uploading items (e.g., bike parts, accessories) onto eBay.
• Writing clear, engaging, and accurate product descriptions.
• Monitoring eBay listings and responding to customer queries.
• Preparing sold items for posting, including packaging and labelling.
• Assisting with stock organization and identifying items suitable for online sale.

Qualifications / Requirements: 

• Basic computer skills and familiarity with online platforms (eBay experience is a bonus!).
• Attention to detail and good organizational skills.
• Ability to work independently and as part of a team.

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

Get in touch

If you have any questions about this role, please get in touch with George (Recruitment specialist) on volunteering@julianhouse.org.uk. 

We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

There are lots of ways to help in a charity shop! You could:

• Operating the till while delivering exceptional customer service.
• Sorting through donated items and preparing them for display on the shop floor.
• Assisting in maintaining a clean, tidy, and organized store environment.
• Steaming clothing to ensure they’re presentable before being placed on the shop floor.
• Pricing items accurately to reflect their value.

Develop and Enhance skills in:

• Customer Service
• Retail Operations
• IT and Administrative tasks
• Team Collaboration

We are looking for someone to help at our shop in Devizes for between 4-6 hours per week doing a variety of tasks. We will also reimburse out of pocket expenses if agreed before you start your role and you will have a volunteer manager who will support you throughout your time with Julian House!

Get in touch

If you have any questions about this opportunity, please get in touch with George (Volunteer Specialist) on volunteering@julianhouse.org.uk or pop into your nearest Julian House charity shop today.

We look forward to speaking with you soon!