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Retail Shop Manager

Location:

Bath

Salary:

£20,000 / £25,000

Type:

Part time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

 

Job Role: Retail Shop Manager

 

Salary: £20,000 per year (full-time equivalent £25,000)

 

Hours: Part-time role (30 hours per week), with the option to discuss a full-time position if preferred.

 

Contract type: Permanent

 

Location: Bath

 

The Role: To manage a Julian House shop; To ensure effective and efficient management of volunteers, paid staff, premises, and stock; To maximize sales and achieve agreed performance targets; To ensure that all appropriate standards of security and health and safety are met. To positively promote the charity and its message to members of the public and other stakeholders.

 

 

Responsibilities include: 

  • Achieve the shop income and profit targets by maximizing sales, minimizing costs and constantly looking at better ways to promote the business, working with the area manager to create a shop environment which meets the needs of the business.
  • Be the main key holder for the shop - responsible for opening and closing and attending emergency call outs.
  • Actively recruit and train volunteers to support the efficient running of the store and promotion of charity aims.
  • Ensure that all administrative and financial procedures are followed, including - banking of money, weekly returns, petty cash account, KPI’s, volunteer records etc.
  • Ensure own safety, and the safety of those around. Comply with duties under the Health and Safety legislation.

 

Qualifications / Requirements: 

  • General management, preferably in retail.
  • A proactive, customer focused approach to work, demonstrating responsiveness and flexibility.
  • Basic Knowledge of Health & Safety, Fire Regulations and ability to identify potential risks.
  • Retail experience.

 

 

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators
  • For all the fantastic and valuable work you'll be doing, this makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands.

 

 

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

 

 

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

 

Get in touch

If you have any questions about the Shop Manager role, please get in touch with George (Recruitment Specialist) on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

 

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Bike Mechanic & Sales Advisor (Part-time)

Location:

Bath

Salary:

£19,048

Type:

Part time

Contract:

Fixed Term Contract

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Bike Mechanic & Sales Advisor (Part-time)

Salary: £19,048 per year (FTE £23,810)    

Hours: 30 hours     

Contract type: Fixed-Term-Contract till 31st October 2025

Location: Bath

The Role: To service, maintain, repair, build and sell bikes. Providing excellent customer service and working with colleagues and volunteers to develop the business and support the work of Julian House.

Responsibilities include: 

  • Refurbish and renovate second-hand and donated bikes for resale to the public.
  • At all times, ensure the security and safe running of the workshop, including opening and closing the workshop, operating of till and cashing up.
  • To maintain effective and safe boundaries for clients within the workshop and to deny access to those who are not fit to volunteer Staff & Volunteers.
  • Work with clients and volunteers to induct and train them in skills relevant to working within the Bike Workshop

Qualifications / Requirements: 

  • General and specific cycle repairs.
  • At least 2 years’ experience in servicing work.
  • Dealing with customers or members of the public
  • Understanding of H&S and Risks Assessments in a workshop environment

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators
  • For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about this role, please get in touch with George (Recruitment Specialist) on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Rough Sleeper Prevention Worker

Location:

Exeter

Salary:

£25,235 per year

Type:

Full time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

 

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

 

Job Role: Rough Sleeper Prevention Worker 

Salary: £25,235 per year     

Hours: 37.5 hours per week

Contract type: Permanent

Location: Exeter

Additional information: 

  • Valid driver's license and access to a car business purposes
  • Participation in an Outreach rota which may include working early mornings, evenings and weekends
  • Please note the standard working pattern for this role is Tuesday - Saturday

 

The Role:

As a Rough Sleeper Prevention Worker, you will support individuals experiencing rough sleeping to move into 'off the street' placements. You will work with this group both on the street and during their stay in the off-the-street placement beds, including several emergency sleeping pods. As part of this role, you will deliver high-quality, person-centred assertive outreach sessions, working as part of a team, making contact with new, repeat and long-term people sleeping rough across the Exeter Council area.

 

Please note, that this role will include working weekends and unsocial hours and being able to walk a number of miles in all weather conditions. 

 

Responsibilities include: 

  • To undertake assertive outreach and hot spot visits across the locality area
  • Handle referrals and support individuals accessing emergency sleeping accommodation
  • Carry our needs assessments, support plans and risk assessments with identified people who are sleeping rough to secure access to services that are suitable for their immediate needs
  • Empower a caseload of clients, identifying their strengths and goals, developing their skills, confidence and wellbeing
  • Maintain client records that they are accurate and fully updated using our client record system
  • Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in like with the above key responsibilities

 

Qualifications / Requirements: 

  • A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
  • Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
  • Ability to build effective relationships with clients and services in order to develop pathways to enable clients to make positive changes

 

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Sliding salary scale with salary increases every year for the first 3 years
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

 

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.    

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

 

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

 

Get in touch

If you have any questions about the Rough Sleeper Prevention Worker role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

 

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Floating Support Worker

Location:

Mendip

Salary:

£20,188 per year (full time equivalent £25,235)

Type:

Part time

Contract:

Fixed Term Contract

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Floating Support Worker

Salary: £20,188 per year (FTE £25,235)    

Hours: 30 hours     

Contract type: Fixed-Term-Contract till 31st March 2026

Location: Mendip, covering Somerset

The Role: The Floating Support Worker will be responsible for providing practical and emotional support and advice to vulnerable and complex adults who are already accommodated and/or homeless or in unsuitable/insecure housing. You will develop and maintain a high level of face-to-face contact with clients to maximise engagement, and reduce barriers to obtaining or sustaining accommodation. There will be an anticipated maximum caseload of ten clients, although, subject to slight change based on assessed complexity of cases.

Responsibilities include: 

  • Conducting needs assessments of at-risk and vulnerable people to establish an effective plan to support vulnerable people to obtain or sustain accommodation.
  • Maintaining regular contact with at-risk and vulnerable clients for as long as needed, implementing the support plan and undertaking appropriate support actions.
  • Supporting vulnerable and complex tenants to access support, care, health and community services.
  • Provide quarterly case studies and reports on outcomes.

Qualifications / Requirements: 

  • Previous work with vulnerable and complex clients in a similar or related field/environment, or lived experience
  • Dealt with people across a broad range of housing and/or other work-related situations, handling potentially stressful situations and supporting clients in a trauma-informed way
  • Empathy and understanding of the needs of Julian House clients.
  • A valid UK driving license and access to a vehicle

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators
  • For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about the Floating Support Worker role, please get in touch with George (Recruitment Specialist) on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Weekend Hostel Support Worker

Location:

Bath

Salary:

£4,037.60 (full time equivalent £25,235)

Type:

Part time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

 

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

 

Job Role: Weekend Hostel Support Worker 

Salary: £4,037.60 per year (full-time equivalent £25,235)  

Hours: 6 hours per week, Saturday & Sunday, week one 08:00 - 11:00, week two 07:30 - 10:30

Contract type: Permanent

Location: Bath

Additional information: 

This role requires working Saturday & Sunday on a rota, for example week one you will work 08:00 - 11:00, and then week two your hours will be 07:30 - 10:30, the following week will be the week one hours and so forth. 

 

The Role:

Join our fun and dynamic team who are committed to delivering person-centred support to the most vulnerable members of our community. At our Manvers Street Hostel, we offer a bustling environment dedicated to supporting individuals who are rough sleeping across Bath and North East Somerset. Our service operates round-the-clock, 365 days a year.

 

We are currently seeking a dedicated Hostel Support Worker to join us for weekend shifts, working 3 hours each day on Saturdays and Sundays. If you're passionate about making a difference and thrive in a dynamic, supportive environment, then we want to hear from you! 

 

Responsibilities include: 

  • Give clients advice, and information and provide an enabling service so they can access the appropriate services
  • Ensure all clients are provided with a high-quality person-centred service
  • Maintain client records that they are accurate and fully updated using our client record system
  • Responsible for day-to-day health and safety, and the safe running of accommodation 
  • Be a positive member of the Hostel team and work in close partnership with colleagues and relevant external agencies

 

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

 

Qualifications / Requirements: 

  • Empathy and understanding of the needs of Julian House clients
  • Good communication skills to build up relationships with clients and external agencies

 

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • For all the fantastic and valuable work you’ll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

 

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

 

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

 

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

 

Get in touch

If you have any questions about the Weekend Hostel Support Worker role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

 

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Finance Assistant (part time)

Location:

Bath

Salary:

£19,982 per year (full time equivalent £24,978)

Type:

Part time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Finance Assistant (Part-time)

Salary: £19,982       

Hours: 30 hours     

Contract type: Permanent 

Location: Bath

The Role: Assist the Finance Department with accurate and efficient bookkeeping support.

Responsibilities include: 

  • Bank reconciliations 
  • Journal postings into the finance system 
  • Setting up suppliers e.g. for TV licenses & water.
  • Anything else as per required for the smooth running of the Finance department. 

Qualifications / Requirements: 

  • Experience of working in a Finance department.
  • Business Central or similar accounting package.
  • Effective time management skills and ability to meet deadlines.
  • AAT Level 2 or equivalent.

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators
  • For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about the Finance Assistant role, please get in touch with George (Recruitment Specialist) on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Assertive Outreach Worker

Location:

Gloucester

Salary:

£25,235 per year

Type:

Full time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

 

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

 

Job Role: Assertive Outreach Worker

Salary: £25,235 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Gloucester

Additional information: 

  • Valid driver's license and access to a car for business purposes
  • Participation in an outreach rota which includes early mornings, evenings and weekends. 

 

The Role:

Are you passionate about supporting people to rebuild their lives? As an Assertive Outreach Worker, you'll play a vital role in helping individuals experiencing rough sleeping find a sustainable path off the streets.

 

Based in our Gloucester office, you’ll travel across the county, working directly with those in need. This role requires resilience, problem-solving, and a proactive mindset to navigate challenges and create long-term, positive change.

 

You’ll be part of a dedicated team, delivering compassionate and assertive support while working closely with partner agencies to ensure individuals receive the help they need. If you're ready to make a real impact, we’d love to hear from you!

 

Responsibilities include: 

  • Identify and build relationships with people who are rough sleeping in Gloucestershire, using outreach sessions and regular visits to agencies/venues visited by people who are rough sleeping. 
  • Complete needs and risk assessments for clients leading to the delivery of support plans which meet individual client needs. 
  • Give clients advice and information to provide an enabling service so that they can access appropriate services and accommodation. 
  • Undertake rostered outreach sessions including early morning, evenings and weekends.

 

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

 

Qualifications / Requirements: 

  • A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
  • Experience working with vulnerable adults and/or people with complex needs and challenging behaviours

 

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) 
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

 

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

 

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

 

Get in touch

If you have any questions about the Assertive Outreach Worker role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

 

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Retail Shop Manager

Location:

Devizes

Salary:

£25,00 per year

Type:

Full time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Retail Shop Manager

Salary: £25,000 per year 

Hours: Full time 37.5 hours per week

Contract type: Permanent

Location: Devizes

The Role: To manage a Julian House shop; To ensure effective and efficient management of volunteers, paid staff, premises, and stock; To maximize sales and achieve agreed performance targets; To ensure that all appropriate standards of security and health and safety are met. To positively promote the charity and its message to members of the public and other stakeholders.

Responsibilities include: 

  • Achieve the shop income and profit targets by maximizing sales, minimizing costs and constantly looking at better ways to promote the business, working with the area manager to create a shop environment which meets the needs of the business.
  • Be the main key holder for the shop - responsible for opening and closing and attending emergency call outs.
  • Actively recruit and train volunteers to support the efficient running of the store and promotion of charity aims.
  • Ensure that all administrative and financial procedures are followed, including - banking of money, weekly returns, petty cash account, KPI’s, volunteer records etc.
  • Ensure own safety, and the safety of those around. Comply with duties under the Health and Safety legislation.

Qualifications / Requirements: 

  • General management, preferably in retail.
  • A proactive, customer focused approach to work, demonstrating responsiveness and flexibility.
  • Basic Knowledge of Health & Safety, Fire Regulations and ability to identify potential risks.
  • Retail experience.

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators
  • For all the fantastic and valuable work you'll be doing, this makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands.

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

 If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Shop Manager role, please get in touch with George (Recruitment Specialist) on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Supported Housing Worker (Criminal Justice)

Location:

Bath

Salary:

£25,235 per year

Type:

Full time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.  

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

 

Job Role: Supported Housing Worker (Criminal Justice) 

Salary: £25,235 per year               

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath 

Additional information:

  • Participation in an on-call, out-of-hours rota

 

The Role:

As a Casework Coordinator, you'll manage referrals, assess needs, and support clients to maintain their accommodation and make positive life changes. Working across supported housing in Bath, you'll engage with a complex client group, navigating challenges with resilience and empathy. You'll also build strong partnerships with agencies like the National Probation Service, Police, and support services to ensure seamless, multi-agency collaboration.

 

Responsibilities include: 

  • Progress and track referrals made into the service and outcomes for service users moving on.
  • Complete needs and risk assessments for clients leading to the delivery of key elements of support plans which meet individual client needs and reduce re-offending. 
  • Ensure new clients moving into the service understand their rights and responsibilities, and the conditions of their license agreement.
  • Ensure clients are provided with a high-quality person-centred service which takes a strength-based and trauma-informed approach. 

 

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

 

Qualifications / Requirements: 

  • Experience working with people who may have complex needs and/or challenging behaviours. 
  • Understanding of the causes of offending, homelessness and social exclusion, and the approaches which seek to address these. 

 

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

 

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

  

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

 

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

  

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Retail Shop Manager

Location:

Trowbridge

Salary:

£20,000 per year (full-time equivalent £25,000) from April 1st

Type:

Full time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Retail Shop Manager

Salary: £20,000 per year (full-time equivalent £25,000) 

Hours: Part-time role (30 hours per week), with the option to discuss a full-time position if preferred.

Contract type: Permanent

Location: Trowbridge

The Role: To manage a Julian House shop; To ensure effective and efficient management of volunteers, paid staff, premises, and stock; To maximize sales and achieve agreed performance targets; To ensure that all appropriate standards of security and health and safety are met. To positively promote the charity and its message to members of the public and other stakeholders.

Responsibilities include: 

  • Achieve the shop income and profit targets by maximizing sales, minimizing costs and constantly looking at better ways to promote the business, working with the area manager to create a shop environment which meets the needs of the business.
  • Be the main key holder for the shop - responsible for opening and closing and attending emergency call outs.
  • Actively recruit and train volunteers to support the efficient running of the store and promotion of charity aims.
  • Ensure that all administrative and financial procedures are followed, including - banking of money, weekly returns, petty cash account, KPI’s, volunteer records etc.
  • Ensure own safety, and the safety of those around. Comply with duties under the Health and Safety legislation.

Qualifications / Requirements: 

  • General management, preferably in retail.
  • A proactive, customer focused approach to work, demonstrating responsiveness and flexibility.
  • Basic Knowledge of Health & Safety, Fire Regulations and ability to identify potential risks.
  • Retail experience.

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators
  • For all the fantastic and valuable work you'll be doing, this makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands.

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Shop Manager role, please get in touch with George (Recruitment Specialist) on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Supported Housing Worker

Location:

Mendip

Salary:

£25,235

Type:

Full time

Contract:

Permanent

 Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Supported Housing Worker 

Salary: £25,235 per year     

Hours: 37.5 hours per week

Contract type: Permanent

Location: Somerset East & Somerset (mainly Frome & Shepton Mallet) 

Additional information: 

  • Although this role is advertised as full-time, we are open to discussing the working hours to suit your needs
  • Valid driver's license and access to a car business purposes
  • Participation in an on-call, out of hours rota (£100 per week when on-call)
  • Occasional weekend work may be required 

The Role:

As a Support Worker, you'll provide personalised, high-quality support to individuals who have experienced rough sleeping and have high support needs. You'll work across four small housing units, building strong relationships with residents to help them gain stability, overcome challenges, and move towards greater independence. With an average caseload of just four clients, you'll have the time to provide meaningful, one-to-one support.

 This is a fantastic opportunity to make a lasting impact, helping people maintain their tenancies, access the right services, and take steps towards a brighter future. If you're compassionate, proactive, and ready to make a difference, we'd love to hear from you!

Responsibilities include: 

  • Progress and track referrals into the service and outcomes for clients moving on from the service
  • Complete holistic assessments for clients, leading to the development of support plans which meet individual client goals
  • Give clients advice, and information and provide an enabling service so that they can be signposted to and access appropriate services to develop independence
  • Embed client involvement in all aspects of the support we provide and create a culture within service delivery which ensures the clients voice and feedback is encouraged, and heard
  • Maintain client records that they are accurate and fully updated using our client record system
  • Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements: 

  • A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
  • Experience working with vulnerable adults and/or people with complex needs and challenging behaviours

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Sliding salary scale with salary increases every year for the first 3 years
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.      

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about Supported Housing Worker role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Weekend Supported Housing Worker

Location:

Mendip

Salary:

£7,840

Type:

Part time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Weekend Supported Housing Worker

Salary: £7,840 per year (full-time equivalent £24,500) | hourly rate of £12.56

Hours: 12 hours per week

Contract type: Permanent

Location: Somerset East & Somerset (mainly Frome & Shepton Mallet)

Additional information: 

  • Valid driver's license and access to a car business purposes
  • Participation in an on-call, out-of-hours rota (£100 per week when on-call)
  • Standard working days are Saturday and Sunday

The Role:

As a Support Worker, you’ll play a key role in providing person-centred support and housing management to individuals who have experienced rough sleeping and have high support needs. Working across four dispersed units, you’ll build strong relationships with residents to encourage engagement, reduce barriers, and support them in maintaining their tenancy while working towards greater independence.

You’ll work closely with the weekday Support Worker to ensure a seamless and consistent approach, helping an average of four clients on their journey towards stability and a brighter future.

Responsibilities include: 

  • Progress and track referrals into the service and outcomes for clients moving on from the service
  • Complete holistic assessments for clients, leading to the development of support plans which meet individual client goals
  • Give clients advice, and information and provide an enabling service so that they can be signposted to and access appropriate services to develop independence
  • Embed client involvement in all aspects of the support we provide and create a culture within service delivery which ensures the clients voice and feedback is encouraged, and heard
  • Maintain client records that they are accurate and fully updated using our client record system
  • Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements: 

  • A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
  • Experience working with vulnerable adults and/or people with complex needs and challenging behaviours

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Sliding salary scale with salary increases every year for the first 3 years
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about Weekend Supported Housing Worker role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Rough Sleeper Navigator

Location:

Weymouth

Salary:

£25,235 per year

Type:

Full time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

 

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

 

Job Role: Rough Sleeper Navigator 

Salary: £25,235 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Weymouth

Additional information: 

  • Valid driver's license and access to a car for business purposes
  • Participation in an out-of-hours on-call rota
  • Participation in an outreach rota which may include working early mornings, evening and weekends

 

The Role:

Join us in making a real difference! We’re looking for a dedicated individual to support people who are sleeping rough or in insecure accommodation across the Dorset Council area. In this role, you'll build trust, provide person-centred advocacy, and empower clients to navigate their journey toward a stable, independent future. If you're passionate about helping others break the cycle of homelessness, we’d love to hear from you!

 

Please note, this post requires working occasional weekends and some unsocial hours, as well as being able to walk several miles in all weather conditions. 

 

Responsibilities include: 

  • To undertake assertive outreach and hot spot visits across the locality area
  • Work in close partnership with the housing, health and wellbeing services, police, emergency accommodation providers and wider partner agencies to maximise positive outcomes
  • Carry out a strength-based assessment with each client and plan and enact support actions/interventions, which will assist clients to achieve their goals and move towards a sustainable life away from the streets
  • Establish supportive, trusting and professional relationships with service users, using a trauma informed approach

 

Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

 

Qualifications / Requirements: 

  • A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
  • Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
  • Ability to build effective relationships with clients and services in order to develop pathways to enable clients to make positive changes

 

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) 
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

 

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

 

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

 

Get in touch

If you have any questions about the Rough Sleeper Navigator role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

 

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Senior Support Worker (Outreach)

Location:

Gloucester

Salary:

£27,810 per year

Type:

Full time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

 

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

 

Job Role: Senior Support Worker (Outreach)

Salary: £27,810 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Gloucestershire

Additional information: 

  • Valid driver's license and access to a car for business purposes
  • Participation in an outreach rota which includes early mornings, evenings and weekends. 

 

About the service:

From April 1st, Julian House will be leading the Gloucestershire Rough Sleeper Service, providing specialist outreach support to adults with a history of rough sleeping. Covering both rural areas like Tewkesbury, Forest of Dean, Stroud, and the Cotswolds, as well as urban hubs like Gloucester and Cheltenham, we’ll work in partnership with local housing and support organisations. 

 

Our goal? To empower individuals, build resilience, and support them on their journey toward independence and a life beyond the streets. 

 

The Role:

As a Senior Support Worker, you’ll be based in our Gloucester office, with regular travel to support rural communities across Tewkesbury, Forest of Dean, Stroud, and the Cotswolds. You’ll lead weekly drop-in sessions, oversee outreach in these areas, and support your team in delivering vital services.

 

This role is both rewarding and challenging—you’ll navigate setbacks, resolve conflicts, and support clients on their long-term journey toward independence. Your resilience, creativity, and proactive mindset will be key to making a real difference!

 

Responsibilities include: 

  • Provide strategic leadership for a service that is designed to provide person-centred support and reduce rough sleeping
  • Attend relevant meetings with Commissioners and make presentations about the service to a diverse range of audiences 
  • Involve clients in the on-going development of the service, building on their strengths and ensuring their needs are represented to existing services
  • Provide supervision, support and guidance to other staff and volunteers as agreed with the Service Manager 
  • Undertake rostered outreach sessions including early morning, evenings and weekends.

 

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

 

Qualifications / Requirements: 

  • A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
  • Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
  • Ability to undertake needs assessments and planning for people with complex social needs

 

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) 
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

 

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

 

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

 

Get in touch

If you have any questions about the Senior Support Worker role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

 

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Service Manager (Supported Housing & Trainer Tenancies)

Location:

Exeter

Salary:

£33,000 per year

Type:

Full time

Contract:

Permanent

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

 

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

 

Job Role: Service Manager (Supported Housing & Trainer Tenancies) 

Salary: £33,000 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Exeter

Additional information: 

  • Valid driver's license and access to a car for business purposes
  • Participation in an out-of-hours on-call rota

 

The Role:

We’re looking for a passionate and dynamic leader to oversee our Supported Housing service, this includes 31 units for medium-support clients and 8 units for young people (18-24) with care or homelessness experience. You’ll manage a dedicated team of at least six staff, ensuring the smooth, safe, and efficient running of 39 supported accommodation units in Exeter.

 

In this role, you'll take the lead in delivering high-quality, person-centred support. From maintaining health & safety standards to working closely with referral agencies and maximising occupancy, you'll be at the heart of creating a stable and supportive environment for those who need it most.

 

If you're ready to make a real impact and be part of a team that changes lives, we’d love to hear from you!

 

Responsibilities include: 

  • Provide leadership, develop and maintain vision, planning and direction that meet statutory and organisational quality standards while prioritizing the needs of our service users
  • Lead the team to provide a trauma-informed approach to those in Julian House supported accommodation, empowering them to identify and develop strengths and realise personal goals
  • Take responsibility for the day-to-day management of any relevant buildings, including maintenance and safety issues, ensuring that regular inspections are completed and records
  • Establish effective productive relationships with key stakeholders across Devon
  • Managing and monitoring KPI’s to reflect accurate and effective Support Plans and Risk Assessments

 

Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

 

Qualifications / Requirements: 

  • A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
  • Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
  • Assessment, planning and caseload management of complex needs clients

 

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) 
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

 

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

 

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

 

Get in touch

If you have any questions about the Service Manager role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

 

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

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Next steps

Thank you for sharing your interest in joining the Julian House team! Here’s what you can expect next:

1. Initial Review: Once your application lands with us, our friendly recruitment team will take a look. If your application resonates with what we’re looking for, we’ll reach out for a casual chat to dive deeper into the role and get to know you a bit better.

2. Meet the Team: Your details will then be shared with our hiring managers. If they feel there’s a potential fit, they’ll invite you for a more detailed discussion. This could be face-to-face, or via Teams, and typically involves the hiring manager along with a colleague or one of our recruitment specialists.

3. Special Touch: We’re passionate about involving our clients in shaping Julian House’s future. So, don’t be surprised if one of our clients joins the interview panel. It’s part of our commitment to inclusivity and community.

3. Welcome Aboard: If everything aligns and you’re the right fit for the role, our HR team will guide you through the onboarding process, setting you up for success in your new journey with Julian House.

We’re looking forward to potentially working together!